Virtual Salon Services is a subsidiary of PA Answer
of this Website and PA Answer Limited, the owner and provider of this Website. PA
Answer Limited takes the privacy of your information very seriously. This
provided by you in relation to your use of the Website.
Definitions and interpretation
definitions are used:
collectively all information that
you submit to PA Answer Limited via the Website. This definition
incorporates, where applicable, the definitions provided in the Data
a small text file placed on your
computer by this Website when you visit certain parts of the Website and/or
when you use certain features of the Website. Details of the cookies used by
this Website are set out in the clause below (Cookies);
Data Protection Laws
any applicable law relating to the
processing of personal Data, including but not limited to the Directive
96/46/EC (Data Protection Directive) or the GDPR, and any national
implementing laws, regulations and secondary legislation, for as long as the
GDPR is effective in the UK;
the General Data Protection
Regulation (EU) 2016/679;
PA Answer Limited, or us
PA Answer Limited of 46a St Marys
Street, Ely, CB74EY;
UK and EU Cookie Law
the Privacy and Electronic
Communications (EC Directive) Regulations 2003 as amended by the Privacy and
Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you
any third party that accesses the
Website and is not either (i) employed by PA Answer Limited and acting in the
course of their employment or (ii) engaged as a consultant or otherwise providing
services to PA Answer Limited and accessing the Website in connection with
the provision of such services; and
the website that you are currently
using, www.thewriteimpression.co.uk, and any sub-domains of this site unless
expressly excluded by their own terms and conditions.
context requires a different interpretation:
- the singular includes the plural and
- references to sub-clauses, clauses,
schedules or appendices are to sub-clauses, clauses, schedules or appendices of
- a reference to a person includes
firms, companies, government entities, trusts and partnerships;
- “including” is understood to mean
“including without limitation”;
- reference to any statutory provision
includes any modification or amendment of it;
- the headings and sub-headings do not
the actions of PA Answer Limited and Users with respect to this Website. It
does not extend to any websites that can be accessed from this Website
including, but not limited to, any links we may provide to social media websites.
- For purposes of the applicable Data
Protection Laws, PA Answer Limited is the “data controller”. This means that PA
Answer Limited determines the purposes for which, and the manner in which, your
Data is processed.
- We may collect the following Data,
which includes personal Data, from you:
- contact Information such as email
addresses and telephone numbers;
- demographic information such as
postcode, preferences and interests;
- IP address (automatically collected);
- web browser type and version
- operating system (automatically
- in each case, in accordance with this
How we collect Data
- We collect Data in the following
- data is given to us by you; and
- data is collected automatically.
Data that is given to us by
- PA Answer Limited will collect your
Data in a number of ways, for example:
- when you contact us through the
Website, by telephone, post, e-mail or through any other means;
- when you register with us and set up
an account to receive our products/services;
- when you enter a competition or
promotion through a social media channel;
- when you elect to receive marketing
communications from us;
- when you use our services;
in each case, in accordance with this privacy
Data that is collected
- To the extent that you access the
Website, we will collect your Data automatically, for example:
- we automatically collect some
information about your visit to the Website. This information helps us to make
improvements to Website content and navigation, and includes your IP address,
the date, times and frequency with which you access the Website and the way you
use and interact with its content.
- we will collect your Data automatically
via cookies, in line with the cookie settings on your browser. For more
information about cookies, and how we use them on the Website, see the section
below, headed “Cookies”.
Our use of Data
- Any or all of the above Data may be
required by us from time to time in order to provide you with the best possible
service and experience when using our Website. Specifically, Data may be used
by us for the following reasons:
- improvement of our products /
- transmission by email of marketing
materials that may be of interest to you;
in each case, in accordance with this privacy
- We may use your Data for the above purposes if we
deem it necessary to do so for our legitimate interests. If you are not
satisfied with this, you have the right to object in certain circumstances (see
the section headed “Your rights” below).
- For the delivery of direct marketing to you via
e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
- soft opt-in consent is a specific
type of consent which applies when you have previously engaged with us (for
example, you contact us to ask us for more details about a particular
product/service, and we are marketing similar products/services). Under “soft
opt-in” consent, we will take your consent as given unless you opt-out.
- for other types of e-marketing, we
are required to obtain your explicit consent; that is, you need to take
positive and affirmative action when consenting by, for example, checking a
tick box that we’ll provide.
- if you are not satisfied about our
approach to marketing, you have the right to withdraw consent at any time. To
find out how to withdraw your consent, see the section headed “Your rights”
- When you register with us and set up an account to
receive our services, the legal basis for this processing is the performance of
a contract between you and us and/or taking steps, at your request, to enter
into such a contract.
Who we share Data with
- We may share your Data with the following groups of
people for the following reasons:
- our employees, agents and/or
professional advisors – To deliver services, create and update research and
monitor project success;
- third party service providers who
provide services to us which require the processing of personal data – Through
our media database provider (Agility), Business Wire and Campaign Monitor
solely for the purpose of managing the client account under the agreed terms;
in each case, in accordance with this privacy
Keeping Data secure
- We will use technical and organisational measures
to safeguard your Data, for example:
- access to your account is controlled
by a password and a user name that is unique to you.
- we store your Data on secure servers.
- Technical and organisational measures include measures
to deal with any suspected data breach. If you suspect any misuse or loss or
unauthorised access to your Data, please let us know immediately by contacting
us via this e-mail address: firstname.lastname@example.org.
- If you want detailed information from Get Safe
Online on how to protect your information and your computers and devices
against fraud, identity theft, viruses and many other online problems, please
visit www.getsafeonline.org. Get Safe Online is supported by HM Government and
- Unless a longer retention period is required or
permitted by law, we will only hold your Data on our systems for the period
request that the Data be deleted.
- Even if we delete your Data, it may persist on
backup or archival media for legal, tax or regulatory purposes.
- You have the following rights in relation to your
- Right to access – the right to request (i) copies of the
information we hold about you at any time, or (ii) that we modify, update or
delete such information. If we provide you with access to the information we
hold about you, we will not charge you for this, unless your request is
“manifestly unfounded or excessive.” Where we are legally permitted to do so,
we may refuse your request. If we refuse your request, we will tell you the
- Right to correct – the right to have your Data rectified if it
is inaccurate or incomplete.
- Right to erase – the right to request that we delete or
remove your Data from our systems.
- Right to restrict
our use of your Data – the right to “block” us from
using your Data or limit the way in which we can use it.
- Right to data
portability – the right to request that we
move, copy or transfer your Data.
- Right to object – the right to object to our use of your Data
including where we use it for our legitimate interests.
- To make enquiries, exercise any of your rights set
out above, or withdraw your consent to the processing of your Data (where
consent is our legal basis for processing your Data), please contact us via
this e-mail address: email@example.com.
- If you are not satisfied with the way a complaint
you make in relation to your Data is handled by us, you may be able to refer
your complaint to the relevant data protection authority. For the UK, this is
the Information Commissioner’s Office (ICO). The ICO’s contact details can be
found on their website at https://ico.org.uk/.
- It is important that the Data we hold about you is
accurate and current. Please keep us informed if your Data changes during the
period for which we hold it.
Links to other websites
- This Website may, from time to time, provide links
to other websites. We have no control over such websites and are not
or statement of other websites prior to using them.
Changes of business ownership
- PA Answer Limited may, from time to time, expand or
reduce our business and this may involve the sale and/or the transfer of
control of all or part of PA Answer Limited. Data provided by Users will, where
it is relevant to any part of our business so transferred, be transferred along
with that part and the new owner or newly controlling party will, under the
which it was originally supplied to us.
- We may also disclose Data to a prospective
purchaser of our business or any part of it.
- In the above instances, we will take steps with the
aim of ensuring your privacy is protected.
- This Website may place and access certain Cookies
using the Website. PA Answer Limited has carefully chosen these Cookies and has
taken steps to ensure that your privacy is protected and respected at all
- All Cookies used by this Website are used in
accordance with current UK and EU Cookie Law.
- Before the Website places Cookies on your computer,
you will be presented with a message bar requesting your consent to set those
Cookies. By giving your consent to the placing of Cookies, you are enabling PA
Answer Limited to provide a better experience and service to you. You may, if
you wish, deny consent to the placing of Cookies; however certain features of
the Website may not function fully or as intended.
- This Website may place the following Cookies:
Type of Cookie
Strictly necessary cookies
These are cookies that are required
for the operation of our website. They include, for example, cookies that
enable you to log into secure areas of our website, use a shopping cart or
make use of e-billing services.
They allow us to recognise and count
the number of visitors and to see how visitors move around our website when
they are using it. This helps us to improve the way our website works, for
example, by ensuring that users are finding what they are looking for easily.
These are used to recognise you
when you return to our website. This enables us to personalise our content
for you, greet you by name and remember your preferences (for example, your
choice of language or region).
- You can find a list of Cookies that we use in the
- You can choose to enable or disable Cookies in your
internet browser. By default, most internet browsers accept Cookies but this
can be changed. For further details, please consult the help menu in your
- You can choose to delete Cookies at any time;
however you may lose any information that enables you to access the Website
more quickly and efficiently including, but not limited to, personalisation
- It is recommended that you ensure that your
internet browser is up-to-date and that you consult the help and guidance
provided by the developer of your internet browser if you are unsure about
adjusting your privacy settings.
- For more information generally on cookies,
including how to disable them, please refer to aboutcookies.org. You will also
find details on how to delete cookies from your computer.
- You may not transfer any of your rights under this
- If any court or competent authority finds that any
or unenforceable, that provision or part-provision will, to the extent required,
be deemed to be deleted, and the validity and enforceability of the other
- Unless otherwise agreed, no delay, act or omission
by a party in exercising any right or remedy will be deemed a waiver of that,
or any other, right or remedy.
- This Agreement will be governed by and interpreted
according to the law of England and Wales. All disputes arising under the
Agreement will be subject to the exclusive jurisdiction of the English and
- PA Answer Limited reserves the right to change this
by law. Any changes will be immediately posted on the Website and you are
the Website following the alterations. You may contact PA Answer Limited by
email at firstname.lastname@example.org.
from Rocket Lawyer (https://www.rocketlawyer.co.uk).
04 October 2018
To find out Virtual Salon Services’ policy and principles
for the collection, processing, and storage of your information please view our
on our site, as well as details about how to control their use.
Cookies are small text files placed on your computer or
device by our site when you visit certain parts of our site or when you use
Cookies are widely used to facilitate and improve your use
of our site by remembered you and your preferences, performing such essential functions
as allowing users to remain logged in.
First party cookies are
set by the site you are visiting – in this case our site.
Third party cookies
are set by third parties to provide advertising
or analytics services on our
Most internet browsers enable you to choose to disable all
cookies or disable only third party cookies. Most browsers accept cookies by
default, but you can change this in your computer or device settings. For
further support, consult your internet browser’s help menu or device
You can choose to prevent your data from being used by
Google Analytics. Click here to access Google Analytics Opt-out Browser Add-on https://tools.google.com/dlpage/gaoptout/.
You can also choose to prevent your data from being used by
Google Advertising. For more information visit https://support.google.com/ads/answer/2662922?hl=en-GB
or to opt out visit https://tools.google.com/dlpage/optoutplugin/eula.html.
You can choose to delete cookies on your computer or device
at any time. However, this may cause you to lose information such as login and
How we use
for strictly necessary technical reasons, to enable a personalised experience
for visitors and users, to recognise and count user visitors and their journeys
for analytical or performance reasons, and to remarket our services to website
visitors through Google as third-party vendor.
For information about how Google uses advertising cookies
please visit https://policies.google.com/technologies/ads.
visiting Google’s Ad Settings https://adssettings.google.com/authenticated.
Alternatively, you can visit the Network Advertising Initiative opt out page to
All cookies used by our site are used in accordance with
current UK and EU Cookie Law.
Before our site places cookies on your computer or device,
you will be presented with a banner requesting your consent to place these
cookies. By giving your consent to the placing of Cookies, you are enabling us LLP
to provide a better experience and service to you. You may, if you wish, deny
consent to the placing of cookies; however certain features of our may not
function fully or as intended.
Types of cookies
For more information about types of cookies please visit https://policies.google.com/technologies/types
Category of cookies
Why we use these cookies
These cookies are essential
for our website to perform basic functions.
These cookies collect
information on how users interact with our website, such as pages
visited, time spent on our website and other analytical data. We use these
details to improve how our website functions and to understand how to improve
the experience for our users. These cookies also collect information on user
location (to nearest town/city), language (when selected by the user), and demographic
information such as age and gender (when selected by the user) but not
identifiable information such as user name, address or contact information.
Advertising and Remarketing
We use these cookies for
the purposes of remarketing our own services. We do not use these cookies to
collect information to sell to third parties.