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Welcome to Virtual Salon Services!


We are a team of 11 Virtual Receptionists based in Ely, Cambridgeshire dedicated to the Hair & Beauty sector.

We exist to support you and your business of any size, as well as providing all the services you need to grow your business and maximise sales.


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It’s no secret that you can’t answer the phone whilst performing a treatment, which is why we introduced our Virtual Receptionist service.


We answer phone where you can’t, booking in clients, answering queries, and taking messages for you where needed.

This prevents your clients from calling your competitors when they can’t get through to you.


Virtual Salon Services is a specialist telephone answering service that answers every call you can’t.

We can book your appointments, take your calls, manage your emails, nurture new enquiries into clients, take payments, call out on your behalf and anything else you would expect from an in-house receptionist (just without the associated costs!).


Our aim, is to provide you with a Virtual Receptionist team so efficient, that your clients don’t notice a difference between us and your in-house staff.

At Virtual Salon Services we are proud of every member of our team. We are extremely diligent when we hire our Virtual Receptionists, and every member of our team receives extensive training.

This is what enables us to consistently deliver high levels of customer service and client satisfaction.


We offer a variety of call answering packages to ensure you are getting the most for your money. We pride ourselves in our competitive pricing, yet proficient results.

Our FREE trial allows you to get a feel for our service, see the benefits for yourself and confirm the exact package you would require.

We have monthly packages as well as Pay As You Go.

Diary Management is also just £10 per month.

We tailor our services to meet your requirements so get in touch with us today!

We can offer you a FREE trial of our call answering service so you can see the results for yourself!

At the end of your trial, we will send you a report so you can see just how effective our service is to your business.

We are available to take your calls and bookings 6 days a week:

Monday: 8:30am – 6pm

Tuesday: 8:30am – 6pm

Wednesday: 8:30am – 6pm

Thursday: 8:30am – 6pm

Friday: 8:30am – 6pm

Saturday: 9am – 2pm

Sunday: Closed